If you have any questions not addressed below, please contact us at firstname.lastname@example.org.
Size charts are located in a link in each item description. Please note sizing may vary up to 1/2" due to handmade nature of the item. Please reach out to us if you have any additional questions.
Due to the custom nature of the items, we do not accept returns. On pre-orders, please plan to size up accordingly. If something was spelled incorrectly by the manufacturers in error or there is a defect, please let us know at email@example.com within 3 business days of receiving the item. If we accept an item as a return due to this reason, it must be returned with tags on & unwashed.
Processing time may vary by items. Ready to ship items will ship within 5 business days unless ordered with items that are not ready to ship. Pre-Order Items will have an estimated shipping timeframe.
All items will be shipped out to customers when the ENTIRETY of the order has arrived. Ready to ship items will be shipped with pre-order items if ordered together.
***If you need individual pieces sooner, please place two separate orders - one with the ready to ship items & one with the pre-order items.***
Shipping is all based on weight.
If you placed a pre-order with ready to ship items, & need your ready to ship items sooner, please reach out to our team at firstname.lastname@example.org and we will do our best to accommodate.
You will be responsible for additional shipping costs.